SECURITY · §1.0

Data handling and security posture.

Calyber Labs handles training data, account credentials, and billing information. This page documents how that data is protected.

§1 · Data in transit

  • All data is transmitted over HTTPS/TLS 1.3.
  • API endpoints enforce HTTPS, with no plain HTTP fallback.

§2 · Data at rest

  • Training session data is stored in Neon (PostgreSQL) with encryption at rest.
  • Billing data is not stored by Calyber Labs; it is processed and stored by Stripe.
  • No raw card numbers, CVVs, or bank account details are ever transmitted to or stored on Calyber Labs infrastructure.

§3 · Authentication

  • Account authentication is handled by Clerk (clerk.com). Calyber Labs does not store or handle passwords directly.
  • Sessions are JWTs signed by Clerk, verified server-side on every request.
  • Multi-factor authentication is available through the account settings page.

§4 · Data residency

  • Application data is stored in Neon's managed PostgreSQL service. Database region: US East.
  • Vercel edge functions and CDN may cache non-personal content globally.

§5 · Your data

  • Training data export (CSV and JSON) is on the post-launch roadmap.
  • You can permanently delete your account and all associated training data from account settings.
  • Deletion is permanent and irreversible. There is no grace period for recovery after deletion is confirmed.

§6 · Disclosure policy

  • Security vulnerabilities can be reported to security@calyber.app.
  • Calyber Labs does not currently offer a bug bounty program.
  • Confirmed vulnerabilities will be acknowledged within 5 business days and patched in the next release cycle.
  • A machine-readable disclosure policy is available at /.well-known/security.txt (not yet deployed).

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